I got my Civic in 2014 from a Honda dealer. 1yr later I notice the paint starts looking dull & the hood looked like cracked paint. I happened to get a letter: certain year models had a recall for the paint. I took it in. The guy told me my car wasn't eligible. I figured I just have to deal with it.4yrs later the paint looks WORSE & I kno this isn't right. I research online, come to find out my car WAS eligible for repaint Years ago. So I called Honda Motor company & they told me to take it to my dealer to get an estimate. He takes it to the body shop & said he'll email info tomorrow. 1week later I call him to see about the info. He said he's waiting on Honda to send him a new template.A month later, nothing. I call Honda MC again. They sent my case to a manager to act as a liaison between the dealer and me. Finally took my car in. When my car was in shop they didn't give me a loaner. 2wks with no car. When they finished, a friend of mine wanted to check it out. Immediately he says "nope, it's got orange peel everywhere, he didn't cut & buff it" There's damage to my window moldings, paint, very dusty, damaged my emblem. I took itback, he says "I'm not buffing it, I can't do anything about the molding. I'll buff for $500". Then "$300, & I'm not going crazy on it I got paid to strip&paint" Then says he has a guy for molding for $35. I should've left but I wanted the top done. He left it in worse condition. On my way home a piece flew off. The molding he"fixed" flops while driving.