Honda CRV 2015 Ex-L Navi. Can't use GPS?

I bought the most expensive version of the 2015 crv but when i try to enter an address, the direction button is always blacked out and won't let me go any further. I read the handbook but it told me in order to enter an address i just have to click on directions. Which i can't

If you can't make it work take it back to Honda. That's what the warranty's for… To show you how to run it or replace it with one that works properly…

Have you set up the NAV system according to the instruction in the NAV manual? That the first thing to do before you can use the system.

The second thing: Is the DVD in place? Is it for the area that you're in? I have seen people came to our shop (Houston Tx) with the Canada map DVD. Lol

If everything are in place, then dealer here you come…