Crashed on first cbt, said they would rebook me but no word for over a month?

At the beginning of August I took my cbt, the first part of the day I was on a 125cc Honda but they swapped me with a 50cc moped before going on the road. When I was on the road some kids were playing in the middle of the road and I got scared and tried to stop but forgot mopeds don't have a back foot brake so crashed into a park car whilst trying to find it. It was my first time on bike which I told my instructors. I think I should of just said can you rebook me instead of going straight on the road but I felt safe to be honest. They said they would re book me but haven't gotten back to me yet but I've paid my insurance so I was covered. What do I do? I really need my cbt to get to and from work and to prove I have transport for my job. So waiting over a month now is pretty stressful.

"What do I do?"

This might seem like a wild and crazy idea, but have you considered actually contacting the training school and asking them? Nobody here can answer your questions, but the instructors at the training school can.

If they don't contact you, most of us would contact them. Wink, wink

Don't just do something, sit there.

Any reasonable normal thinking person would be now have rang the trainers and asked them what is going on surely?

I have contacted them but they keep saying they would contact me with a date. I'm reasonable and I'm normal. It feels like they keep putting me off. I went personally twice and contacted them through private message but they keep saying they will send me a date soon.
My point being what if they refuse to give me any more training? Do I have a right to ask for my training money back, I understand asking for insurance back and equipment hire is stupid as they both served there purpose and I did get use out of them.