Do you have a newer Honda and use the Walk-Away Door Lock Feature?

I have a 2018 Civic Touring and I use the very handy walk-away door lock feature but half of the time I get seven quick beeps that means it didn't work. My son has the same problem with his 2017 Civic Touring.

Have any of you good folks experienced this problem? The dealer's service people are unfamiliar with this feature and have no idea how to address my problem. I suspect a lot of people don't even know it exists.

Just give me the good old button to push. Works every time.

Bring it back to Honda while it's still under warranty.